Arqiva celebrates connecting 2.5 million Smart Water Meters to its network

Through reliable connectivity and industry-leading levels of data completeness, Arqiva is helping water companies to meet regulatory targets and push for a water-secure future

Arqiva, the UK’s largest provider of smart water metering networks, has successfully connected more than 2.5 million smart meters across its growing network. The milestone highlights the continued expansion of Arqiva's smart network footprint, supporting some of the UK's largest water companies in modernising their operations, digitising the industry, and delivering long-term value to customers.

Arqiva’s network plays a vital role in helping water companies achieve current targets on enhanced meter connectivity and data-driven performance. In turn, and along with the other sensor deployments Arqiva is developing, these will deliver the insights that enable them to achieve other critical targets. 

Robust and reliable data is the starting point for water companies to educate their customers about the reality of water scarcity and encourage changes to water consumption habits. Smart water metering gives consumers better visibility of their water usage, enabling them to detect leaks early and take action, reduce waste, and potentially lower their bills.

The 2.5m meters have been deployed across Arqiva’s increasing number of water company customers, including some of the largest operators by geographic region and population. By deploying tailored connectivity solutions, Arqiva has helped its customers overcome complex meter location challenges across diverse geographical environments. Installation and connection rates remain high across multiple regions, and Arqiva is committed to supporting ongoing investment in smart metering and the wider digitisation of water and wastewater networks. 

Most recently, Arqiva has demonstrated its flexible approach with 36,000 LoRaWAN meters deployed for one customer, and successful trial NBIoT installations for another. 

Mike Smith, Executive Director of Smart Utilities Networks at Arqiva, said: 

“Reaching the milestone of 2.5 million smart water meters connected to our network reflects the commitment of our customers, partners, and teams across Arqiva. Having honed our expertise with dedicated private networks, I’m thrilled that we have now shown that we can achieve similar successes with a blend of other technologies. 

“However, what matters most, is not the type of technology, nor the number of meters installed, but the quality of the data they deliver. Reliable, high-frequency data empowers water companies to make informed decisions, whether that’s identifying leaks to improve service and reduce water wastage, or meeting regulatory expectations. As the UK grapples with the reality of the current water scarcity issue, data will play a critical role in enabling water companies to better engage with customers to deliver a water secure future.

“The recent review conducted by Sir Jon Cunliffe has shown that the industry must go further than simply delivering water, and that we must consciously create a positive impact on the environment while doing so. Everyone at Arqiva is committed to this goal and believes wholeheartedly in technology’s ability to transform the water industry for better. That’s why it’s encouraging to see that the industry is increasingly focused on connectivity and data performance as the true indicators of success. That’s where we’ve always placed our emphasis, and it’s what continues to drive our innovation and investment.”

ENDS