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Arqiva sites are compliant with the guidelines of the International Commission for Non-Ionising Radiation Protection (ICNIRP) in all areas legitimately accessible to the public. The ICNIRP guidelines are accepted as the appropriate safeguard to public health by the UK Government on the advice of Public Health England, by the European Union and by the World Health Organisation.
Arqiva sold its telecoms business to Cellnex in 2019 and the vast majority of Arqiva’s mobile sites are now operated by them. We suggest you also contact Cellnex themselves as the chances are it will now be their site. Cellnex UK can be contacted on 020 4526 8553 or at Community.Relations@cellnextelecom.co.uk
Television reception Arqiva is not in a position to provide this information directly but we would encourage you to call the Freeview advice line on 03456 50 50 50 or visit their website at http://digitaluk.co.uk/ Radio reception Please contact the radio station in the first instance who will escalate any known issues. To understand which stations you should be able to receive Digital Radio UK have a postcode checker at: https://getdigitalradio.com/post-code-checker/
Unfortunately, Arqiva is not in a position to provide this information directly and we would encourage you to speak to your energy provider and request that they escalate. Or you can visit Smart Energy GB at https://www.smartenergygb.org/en. While over 99% of properties are covered by the WAN network, there will unfortunately be a small number that are not.

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