Connecting people for an enriched and safer life

Everything we do at Arqiva is guided by our values. They ensure we all go the extra mile to help our customers reach their customers and audiences. Always.

We don’t just participate; we believe we have a role to play in shaping our dynamic industry. It’s what we’ve been doing for the last 90 years. We actively engage with government, trade associations and other industry players. Why? We know that to keep our customers connected we must continually work to identify and develop the ideas that will enable society’s digital future.

We also support and sponsor key industry initiatives designed to strengthen the media and communications sector and applaud its successes.  For example, we sponsor the Arqiva Commercial Radio Awards, the UK’s biggest annual celebration of commercial radio, and we were headline sponsor at the British Academy of Film & Television Arts (BAFTA) British Television Awards in both 2012 and 2013.

Media Trust logo

We are also proud to be a Corporate Member of the Media Trust, the UK’s leading communications charity, with a vision of using the power of media to change lives.  The Media Trust works with the media industry to empower charities and communities to have a voice and be heard.  Read more about their work here.

Armed Forces Corporate Covenant

Armed Forces Corporate Covenant

We commit to honour the Armed forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country. Read more about the Armed Forces Corporate Covenant here.

Defence Employer Recognition Scheme Bronze awardWe have received the bronze award from the Defence Employer Recognition Scheme, which recognises UK employers who pledge their commitment to the armed forces.

And as we pursue our vision to be central to every vital connection people make, every day, it is our employees who make all the difference. They understand the importance of achieving the highest level of professionalism and integrity as they deliver on our customer promises. We trust them to take action and to be accountable for those actions as they ensure we all stay in touch. Always.

Our values

We never underestimate the contribution our people make to our business and our customers’ businesses. That’s why the values guiding how we work were defined by our employees. Values ‘champions’ from across the company led workshops with their colleagues to ensure everyone had the opportunity to contribute to the decision-making process.

Ingenious: we find ingenious and smarter ways to support our customers; we inspire customers and each other; we embrace change and fresh thinking; we find solutions that add real value.

Straightforward: we talk and act in a clear and straightforward way to make sure we are always effective and understood; we keep things simple and clear; we act with integrity; we are plain speaking and we listen.

Collaborative: we bring expertise and passion to collaborate as one team and go that extra mile; we engage widely and act as one team; we take personal responsibility; we build on our strengths.

By getting these values right we will realise our vision: to be central to every vital connection people make, every day. Always.