Our Company

Who we are

Some services cannot fail. They need the certainty to perform every day while adapting to changing technologies, growing demands and new ways of connecting with customers. Arqiva designs, builds and operates the infrastructure and networks that make that possible. We take on the complexity behind content, data and connectivity so broadcasters, utilities and other critical service providers can move forward with confidence. We protect what works today and build what's needed next.

Our impact in numbers

1,450

radio and TV broadcast transmission sites

98.5%

of the UK population reached through Freeview

150M

data points delivered every day through our smart metering networks

Media & Broadcast

Powering the delivery of content that informs, entertains and connects audiences. From playout and streaming to transmission and distribution, we help broadcasters move faster and reach further.

Utilities

From water and gas to electricity networks, we provide the resilient connectivity and data services that help utilities maintain visibility, improve performance and operate with confidence.

Our history

For more than a century, Arqiva has delivered the services people depend on every day. From the first television broadcasts and the development of satellite TV and Teletext, to the launch of the UK’s national DAB radio and digital terrestrial television networks, we’ve helped build and operate the foundations that keep audiences connected. Today, millions of people continue to rely on services delivered across the networks we support.

That experience shapes how we build for what’s next. We were among the first in Europe to trial 5G fixed wireless access technology and today we’re working with broadcast partners to develop new cloud-based ways to reach viewers and listeners. We’re also applying the same expertise beyond media. From smart energy metering to operating the world’s largest smart water metering network, we help organisations modernise critical services while maintaining the certainty and performance they depend on.

Engineers looking into a foundation pit for a transmitter mast. The image is black and white suggesting it is many years old

Our strategy

Arqiva has evolved. We have strengthened our core platforms, built new capabilities, expanded in markets where we already have a strong position and sharpened our focus on the opportunities where our infrastructure, expertise and critical national infrastructure credentials give us a clear role to play.

Our strategy gives us that focus. We are evolving our established services so they remain resilient, efficient and valuable for customers. We are expanding in areas where we can help customers solve real operational challenges, particularly across utilities and managed media services. We are establishing new opportunities where our assets and capabilities can support the UK’s critical systems. And are executing with greater discipline, improving performance, customer experience and financial resilience.

For customers, this means a partner that is investing where it matters, becoming easier to work with, and focusing its energy on the services and capabilities that help them deliver. For investors and stakeholders, it means a business with clear choices, stronger focus and a disciplined approach to long-term value creation.

Evolve

Keep trust in our mature portfolio

Sustain resilient TV and radio broadcast
Maintain essential connectivity for our energy customers

Expand

Grow in areas we already lead

Extend water network reach
Scale media services that add value

Establish

Focus on a few big plays

Unlock new uses for our infrastructure
Take our strengths into government and defence

Execute

Safely drive performance focus

Reliable customer experience
Maintain strong financial position
Lower costs, raise performance

Our responsibility

Doing business the right way is vital to Arqiva. It’s as important as what we achieve. Our ethics, values and behaviours are weaved through every aspect of what we do.

Two colleagues working together at an office desk with computer monitors; a woman is standing and showing something to a seated man.

Shuja Khan wearing a blue shirt and a headset microphone speaking or presenting, holding a device in his right hand, with a blurred screen showing people in the background.

Our leadership team

With experience in every aspect of technology, media, communication, and transformation, our leaders are responsible for implementing our strategy and achieving our goals. Meet the team shaping Arqiva's future.

Working at Arqiva

Everything we achieve starts with our people. Join a team solving complex challenges, driving innovation and supporting services that millions rely on every day.

Company

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+44 (0)333 0328000

About Arqiva