Arqiva is committed to making its Website accessible and easy to use for as many people as possible, including people with disabilities.

We want everyone who visits our Website to be able to find the information they need and interact with our pages in a way that works for them. For example, we aim to support users who rely on assistive technologies such as screen readers, keyboard navigation, screen magnification software or voice recognition tools.

Our Website has been designed to work with commonly used browsers, devices and assistive technologies. However, we recognise that some users may experience difficulties depending on the technology they use. If you have any problems accessing information on our website, please let us know so that we can try to help.

Arqiva is committed to providing effective communication and digital accessibility to our web pages for all, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG)2.2 Level AA standard. The guidelines explain how to make websites more accessible for people with a wide range of access needs.

Requesting information in another format

If you need any information from our Website in another format, such as large print, audio or braille, please contact us using our Contact Us webpage. This includes Website terms and policies, such as our Terms of Use, Cookie Policy, and Privacy Policy, as well as any other important information we provide on the Website.

Reporting an accessibility issue

If you find an accessibility problem on the Website, or if you need a reasonable adjustment to help you access or use the Website or communicate with us, please contact us using our Contact Us webpage.

Where possible, please include:

·      the webpage address or URL;

·      a description of the issue you experienced;

·      the format or adjustment you need; and

·      your contact details so we can respond.

We will review your request and do our best to provide the information or support you need.

Reviewing this statement

We will keep this Accessibility Statement under review and update it where needed.

[Last updated: September 2026]