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Combined offer will provide water companies with bespoke and fully-managed integrated services across their entire smart water metering journey

05 December, 2023, UK, London: Arqiva, the leading UK communications infrastructure and media services provider, has entered a joint agreement with Clancy, the civil engineering and utilities specialist, to deliver fully-managed end-to-end smart water metering projects.  

Arqiva - oneclancy artwork.pngThe new agreement will see Arqiva be responsible for network deployment and management, as well as raw data collection and analysis, while Clancy will oversee smart water meter installations.  

An industry first, the new offering will provide customers with a comprehensive one-stop solution and bespoke rollout package – comprising smart water meter supply, installation, managing end-points, networking, data and analysis. 

The partnership builds on the companies’ experience working together on metering programmes, including within Anglian Water’s Integrated Metering and Development Services Alliance (IMDS). 

With the end-to-end management and delivery of their smart metering operations also taken care of, customers no longer have to worry about project management resource capabilities and can build their smart meter network plans from start to finish under one contract.

Metering is seen as a critical priority for water companies as the industry begins the new regulatory period of AMP8 from 2024.  A combination of smart metering and data analytics are set to be important tools to reduce leakage rates across the country.  The new partnership is designed to meet this need, providing water companies with access to an established, tested system that will give them greater visibility on water usage and flows, improve the management of customer demand and address leakages across their networks.

This agreement with Clancy sees us build on our existing joint heritage in helping customers tackle the industry’s biggest challenges through smart water network programmes. Now, customers will be able to set up one contract and simply measure results on how many meters are now in the ground delivering the data they need. 

Every water company’s needs are unique, and we’re pleased to be able to add another element of choice to our offering. This industry collaboration marks another step in providing tailored, technical, operational and commercial solutions to meet every customer’s requirements. 

Mike Smith, Executive Director, Smart Utilities Networks, Arqiva


Climate and changing patterns in water usage are creating new stresses across UK networks. As the water industry begins AMP8, there is significant appetite to manage growing demand with increased metering. This partnership is part of work to make sure we are ready to support our clients on these challenges.

The new joint offer combines our longstanding contracting and installation experience and our directly employed workforce, with Arqiva’s expertise in network management and data. Together we look forward to bringing these skills to bear to support water companies’ roll-out of their ambitious metering programmes.

Ronan Clancy, Executive Director, Clancy



About Clancy 

Clancy builds and maintains smarter, greener utility networks that are fit for the future.  

Working across major frameworks and alliances in energy and water, as well as supporting ground-breaking infrastructure programmes, the business is one of the UK’s largest privately owned, independent contractors – directly employing, training and supporting 2,300 people across a network of eight UK offices.

With a 65-year track record in technical expertise and innovation, Clancy is committed to continual investment in better tools and ways of working – making lives better for growing families up and down the UK.


About Arqiva 

Arqiva is at the heart of the broadcast and utilities sectors in the UK and abroad, providing critical data, network and communications services.  

We work in partnership with our customers – major broadcasters and utilities like the BBC, ITV, Sky, Global, Bauer, Thames Water and Anglian Water – to meet everyone’s demand for information, content and entertainment and enabling a switched-on world to flow.

We are the only supplier of national terrestrial television and radio broadcasting services in the UK, consistently delivering digital TV, analogue and digital radio to people in all four corners of the country. We distribute over 1,000 channels internationally using our fibre and satellite infrastructure. Our advanced, secure and dedicated networks are also supporting the management of critical data for a range of smart metering networks in the energy and water sectors.  



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