Connecting our business

We manage our own advanced infrastructure, so we can connect with our customers and colleagues in the blink of an eye. We deliver the effective and reliable IT services that keep all of our teams running smoothly 24/7.

Adding value across all areas of our business, we provide the leading-edge business systems and processes that help our people to improve their performance and delight our customers.

A diverse team of analysts and IT and technical specialists, we take great pride in monitoring, maintaining and improving our UK-wide network. Driving a diverse range of challenging and interesting technical projects from start to finish, we deliver high quality support from making sure our IT organisational structure incorporates the latest developments to quickly resolving problems through our online IT service desk system.

Every day, we face the challenge of enhancing the IT systems behind one of the world’s most sophisticated communication infrastructures. So, where better to develop your career and expertise?

Types of role:

  • Developer
  • Network Analysts
  • Technical Specialists
  • Project Manager

Karl Ward, IT security and network analyst

What do I do?
I respond to a variety of urgent IT requests and different situations. No two days are ever the same as I solve problems, keep the team connected and look at smarter ways to do things. Ultimately I help the business to meet constantly changing requirements and customer needs.

What’s the Arqiva culture like?
Development is really big here. You’re supported from day one and encouraged to take advantage of the many opportunities to progress. The team-spirit is excellent too with everyone pitching in to connect people around the globe.

It’s different from anywhere else I’ve worked. It’s really refreshing to work with people who recognise and appreciate a job well done. I’m very proud to be part of the team and I look forward to the many things we’re going to achieve together in the future.

Why did I join Arqiva?
The diverse customer portfolio really appealed to me. And I wanted to work somewhere where technologies were changing all the time, so I would be constantly adapting, learning and keeping up-to-date with the latest technologies.

Why did I want a career in IT?
It’s been a real passion of mine since childhood, so it was natural to turn my hobby into a career. I developed my IT skills across many different areas of the industrial computer industry, before focusing on IT security products.

What advice would you give to someone starting out in IT?
It takes experience and dedication to be successful.