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Service Management for Radio
Visibility of the networks that deliver your unique services is crucial.
That's why we give our customers access to near real-time information about their networks from anywhere, at any time.
Ingenious service management solution
We know how important it is for you to understand what is happening on your radio distribution network. That’s why we’ve developed an ingenious network portal called Mi-View. This innovative web-based solution provides you with excellent visibility of all the networks we use to reach your audiences and will be launched in Autumn 2013.
Stay on top of your network situation
You can use Mi-View to proactively check your network status to see details of any incidents, or planned works. Mi-View also provides data on current and future multiplex configurations. In fact we've made a whole array of useful information instantly available. And, of course, you'll still receive regular communications, such as notifications from our Radio Desk of any faults.
“Mi-View provides you with excellent visibility of all the networks we use to reach your audiences. You can proactively check your network status to see details of any incidents, or planned works.”
Google Maps functionality
Our holistic approach includes full Google Maps functionality. This is an integral part of the Mi-View portal and provides a clear view of each site's location and status. From here simple-to-use functionality allows you to drill down to more detail. What's more your entire Mi-View experience can be fully tailored to your preferences.
24x7 access to your information
Mi-View is a unique service that we've developed to ensure our customers have 24x7 access to their network status information.. The comprehensive visibility Mi-View provides further reinforces our customers' confidence in our radio transmission networks. It's all part of delivering the best possible service.