Arqiva and Landsec partner to deliver indoor 4G connectivity to Bluewater

Retailers and guests set to benefit from enhanced mobile coverage and capacity thanks to Arqiva in-building infrastructure

UK, London, 03 July 2017: Arqiva, the UK’s largest provider of neutral host in-building networks, has today announced a partnership with Landsec, the UK’s largest commercial Real Estate company, to deliver 4G connectivity to Bluewater, Europe’s leading retail and leisure destination. Existing 2G and 3G mobile systems will also be replaced in the overhaul, which will ensure improved and extended mobile coverage and capacity on-site for retailers and enhance the experience for guests.

The deployment – which marks the beginning of a 15 year agreement between both parties – will see Arqiva replace Bluewater’s existing mobile coverage systems with a brand new 2G/3G/4G, five-band in-building system, providing services for all UK mobile networks operators (MNOs).

The distributed antenna system (DAS) will extend mobile coverage into Bluewater’s anchor stores and connect 11 remote unit locations throughout the Bluewater to an Arqiva master unit located on-site.

“When it comes to the retail experience, fast and efficient connectivity is now as important to today’s shoppers as it is to the retailer’s bottom line – something that Bluewater and Landsec have clearly recognised.

“Having worked with Bluewater on its mobile connectivity infrastructure for 15 years, we are delighted to be given the opportunity to manage the deployment of this new future-proof 4G in-building system that is set to treble the system capacity and provide two thirds more spectrum on-site.

“Our focus is ensuring guests enjoy an experience that is both surprising and memorable every time they visit Bluewater. We are therefore delighted to be working with Arqiva to provide this innovative new technology, which will play a key role in helping to deliver a seamless experience for our retailers and guests.”

The partnership with Arqiva is the latest in a series of initiatives at Bluewater to utilise technology to enhance the guest experience, including real time experience measurement to collect and act upon guest feedback.

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About Arqiva:

Arqiva is a leading UK communications infrastructure and media services provider dedicated to connecting people wherever they are through the delivery of TV, radio, mobile and the Internet of Things (IoT). We are an independent provider of telecom towers, with circa 8,000 active sites across Great Britain, and are also the only supplier of national terrestrial television and radio broadcasting services in the UK. Our advanced networks support the exponential growth of connected devices and the ever-increasing demand for data from smartphones to tablets, connected TVs, smart meters, cars and medical devices.

Customers include major UK and international broadcasters such as the BBC, ITV, Sky Plc., Turner Broadcasting, the independent radio groups, major telco providers – including the UK's four mobile network operators – and retail, leisure, energy and water companies.

For more information, news and insights from Arqiva, please visit the website at:

About Landsec:

At Landsec, we believe great places are for people to experience and made with the experience of great people.

This philosophy runs right through our business, investing in people, understanding people and building relationships with people is how we can build experiences.

The experiences, lifestyles and communities that we create are not only innovative, efficient and cost effective, but they also engage, surprise, delight, entertain and reassure.

Our £14.4 billion portfolio totals 23.2 million sq ft and includes some of London’s most desirable office buildings and the UK’s most successful shopping and leisure destinations.

Landsec delivers value for our shareholders, great experiences for our customers and positive change for our communities.

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About Bluewater:

Bluewater is Europe’s leading retail and leisure destination. Home to over 300 UK and international brands, 60 places to eat, 13,000 free parking spaces and 50 acres of lakes and parkland, Bluewater provides a unique ‘day out’ experience that is enjoyed by 27 millions guests every year.

Co-owned and managed by Landsec, Bluewater serves a catchment of 6.6 million people with £13 billion of available spend. It offers the very best of Oxford Street, Regent Street and Covent: Garden, with 13,000 free parking spaces 25% bigger than the norm, and excellent accessibility via the M25, A2/M2, and Ebbsfleet International.

Bluewater delivers a unique experience for guests, one that is surprising and memorable. Combined with the strength of Bluewater’s offer, this creates a breadth, diversity, quality and performance that goes above and beyond the industry to place Bluewater in a category of one.