• Three-year contract renewal worth £1.8 million
• Managed-service agreement including a range of communication services
• Arqiva providing on-site facilities management team

Arqiva today announced that Warwickshire Police Force has renewed its radio communications managed-services contract for a further three years in a deal worth £1.8m.

As part of the renewed contract, Arqiva provides a number of communications support functions. They include a vehicle terminal managed service, which means Arqiva handles critical aspects such as warranty management, inventory control, software upgrades and all vehicle installations. A similar service is in place for all hand-held radio terminals. Other services provided include network and configuration management and support as well as first-line repair.

As part of the contract, Arqiva provides a full on-site facilities management team within Warwickshire Police, including a Radio Communications Manager. The integrated nature of the team means that it combines the expertise of Arqiva personnel who act as an extension of the Force's own IT Department.

Wayne Parkes, IS/IT Service Delivery Manager, from Warwickshire Police explained, "All the services provided and managed by Arqiva are crucial to Force communications, and we know that we can rely on the service provided by Arqiva in order to maintain our critical day-to-day activities. The Arqiva team has built up a wealth of knowledge of our operations over the years, and we have every confidence in their ability to manage our communications services now and in the future."  

Alastair Davidson, managing director of Arqiva's Public Safety division, added, "We have been working with Warwickshire Police for 11 years now and the extended contract reflects the strength of our ongoing partnership. This forms part of a series of contract extensions across the UK police forces over the last 18 months, where we have renewed or extended all of our outstanding managed-service contracts."

Davidson continues: "Forces need to know that they have a trustworthy specialist on hand to manage critical functions such as communications, so that they can continue their vital work supported by the best technology and solutions available."

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