Early adopters of mobile data solutions among the Emergency Services have realised that such solutions can help them respond faster and more effectively in emergency situations and increase their operational efficiency on a day-to-day basis. The benefits achieved with limited systems running a single application have encouraged these organisations to look at wider and more flexible solutions. 

Arqiva next-generation mobile data solutions combine our expertise and experience in frontline communications, radio networks, telecommunications and mobile data, as well as making use of best of breed components from existing suppliers, with Arqiva providing the services needed to combine these components into a single scalable solution.

Mobile Communications Gateway

At the heart of the Arqiva mobile data solution lies the Mobile Communications Gateway (MCG), incorporating both communications and integration platforms.

The MCG interfaces with the national and local information sources such as Command and Control or the Police National Computer (PNC), formatting and sizing the information for transmission over any of the currently available air interfaces, including TETRA, GPRS, 3G and Transcomm. 

The ability to work over all available air interfaces allows the best network to be selected to match the data application and, importantly a primary and secondary network to be configured which can be selected by the MCG to provide resilience. 

The MCG also provides access control, device management and user management.

The Arqiva mobile data solution encompasses any user device including Mobile Data Terminals (MDT), Tablet PCs or Personal Digital Assistants (PDAs) and formats the data to maximise the potential of the device.

Flexible and Scalable

Scalability and support of future devices is also important. The Arqiva mobile data solution can be scaled to serve and size of deployment from MDTs in a few vehicles to a service wide issue of PDAs. 

The modular design of the MCG allows applications to be added at any time. For example, a Police Force may initially want to implement PNC access and Automatic Vehicle Location System (AVLS) and as requirements develop add a module to interface with the Command and Control system.

Secure System

The Arqiva mobile data solution provides end-to-end encryption over all mobile bearers. Access to the system can be controlled on a device or user basis, and the system administration facility allows any device to instantly disabled. 

Managed Service

The Arqiva mobile data solution is provided as a fully managed service and includes all the elements required to support the solution throughout its operational life:

• Full System Build, end-to-end integration and testing
• Comprehensive user training
• MDT installation in vehicles
• Asset management of deployed MDTs and PDAs
• Round the clock technical support
• User support 24 hours a day, 7 days a week
• Full maintenance