Ambulance Services

Ambulance crew attending to a patient

Arqiva provides radio communications  to all of Ireland's ambulance services. We have been working with the services for many years and as well as extensive technical knowledge and experience, we have built a high degree of trust between our radio communications teams and local ambulance services.

Solutions for Ambulance Services

Using our experience and knowledge of operational issues, we work with Trusts to develop products that improve the accuracy, timeliness and availability of information for ambulance crews, medical staff and management.

Formalise

An Electronic Patient Report Form (ePRF) solution designed to replace the tedious process of hand-writing a report on the condition of ambulance patients and the treatment given before they arrive at A&E or emergency admissions. ePRFs can be retrieved instantly and provide a permanent record that can be vital in tracking the performance of paramedics and crews, as well as the service's overall performance in handling emergencies.

Mobilise

A high-performance mobile data system for communicating with emergency crews in the ambulance service. It is designed to help cut 999 response times, get vital information to crews before they reach the scene of an incident, and to get messages through even when crews are away from the vehicle, and even when reception is poor.

"By collating information quickly, in a standardised way, it provides the clinical data for audits that can help us improve patients care and services...We could have bought an off-the-shelf product, but instead we have a tailor-made system with built-in reliability because it runs on our robust communications infrastructure."

-- Alan Jude, Director of Finance and Information, Lancashire Ambulance Service

Arqiva

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