Credit Controller

Crawley Court, Winchester

Reports to:
Credit Control Manager

Direct Reports:
None

Purpose:
To maximise cash intake and minimise bad debt exposure on debtors, operating within credit policy whilst applying commercial judgement and maximising the company's profitability.

Key Objectives:

• Control and manage debtors to ensure that invoices are paid in accordance with contractual terms
• Develop and maintain relationships with both customers and business units
• Establish and maintain a query follow up procedure to ensure timely resolution
• Work within Arqiva's credit policy, with exceptions being authorised by business/management
• Maintain 90+ day debtors to an agreed level
• Provide cash flow details on a weekly basis
• Use Oracle Financials to record call notes and logging of queries
• Achieve weekly cash flow forecast targets by means of telephone calls, email, and letters to customers
• Provide monthly management information in a standard format
• Provide cover for other roles in department during absence
• Provide support for Credit Control Supervisor as required
• Promote an effective Safety, Health & Environment culture, to ensure a safe and healthy working environment within area of operation
• Maintain a secure working environment in line with the requirements of the Arqiva Security Policy in order to protect individuals, information and Arqiva assets

Skills/Competencies

• Self motivated and self starter
• Ability to communicate effectively with senior management, peers, external and internal customers
• Willingness to embrace change constructively
• Excellent accuracy and attention to detail
• Team player, with proven track record
• Problem solving and ability to move forward to reach resolutions
• Professional approach
• Good time management
• Flexible approach

Technical knowledge, Experience & Qualifications:

• Credit control & sales ledger experience
• Good working knowledge of Oracle Financials an advantage
• GCSE Maths and English or equivalents

Personal Qualities:

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